Shipping policy
Free Shipping Over $200
*Free Shipping Over $200 for USA only.
⏳ Please allow 3–7 business days for order processing prior to shipment. This processing time applies to all shipping options, including Priority Shipping.
Shipping Charges
Shipping charges will be automatically calculated based on the final delivery address and applied to the total of the order.
Order Tracking
Once an order has been placed, a tracking number will be provided via a shipment confirmation email, generally within 5 business days. A Customer may contact the Customer Service at CS@KBEAUTY-USA.com if such an email is not received for order tracking information. Once an order has been shipped, the tracking information will be made available via an email from KBEAUTY-USA.com and via the Order History page on the KBEAUTY-USA.com website.
After KBEAUTY-USA.com has accepted and processed an order, it will make reasonable efforts to ship the order to the address specified in the order using a carrier chosen by KBEAUTY-USA.com. The risks of loss/theft or damage will pass to the customer upon the carrier’s confirmation of delivery to the specified address. Orders are shipped on business days only, excluding Federal Holidays.
Customers should allow up to 7 business days for order processing and an additional 5-8 business days for (USPS Ground Advantage Shipping) delivery within the continental U.S., and up to 14 business days for delivery within Canada. In some instances, additional business days may be necessary to complete delivery due to carrier handling and routing, which is outside of KBEAUTY-USA.com’s control.
KBEAUTY-USA.com will make reasonable efforts to fill Customers’ orders but will not be liable for any delay in delivery due to carrier error or for orders where proof of delivery has otherwise been provided to KBEAUTY-USA.com by said carrier.
KBEAUTY-USA.com reserves the right to cancel any order where the address has been changed after the order is placed. Any orders which are deemed undeliverable by the carrier within or up to 15 days of the date of order placement will be automatically cancelled and refunded.